Privacy Policy
Last Updated: March 15, 2025
At Dromalux, we believe that mindful family connections deserve thoughtful protection. This privacy policy explains how we collect, use, and safeguard your personal information when you engage with our family meditation platform and educational services.
Information We Collect
We collect information that helps us create meaningful meditation experiences for families across India and beyond. The data we gather falls into several categories that serve different purposes in your learning journey.
Personal Information You Provide
- Name, email address, and phone number when you register for webinars or contact us
- Age ranges for family members participating in meditation sessions
- Location information to provide region-specific content and scheduling
- Meditation experience level and family dynamics preferences
- Communication preferences and accessibility requirements
- Payment information when enrolling in premium programs
Technical Information We Automatically Collect
When you visit nextdreamhub.sbs, our systems automatically gather technical data that helps us improve your experience. This includes your IP address, browser type, device information, and pages visited. We also track how long you spend engaging with different meditation resources.
Data Type | Purpose | Retention Period |
---|---|---|
Contact Information | Communication and program enrollment | 5 years after last interaction |
Usage Analytics | Platform improvement and personalization | 2 years |
Payment Data | Transaction processing and records | 7 years (compliance requirement) |
How We Use Your Information
Your information serves specific purposes in creating better family meditation experiences. We don't use your data for unrelated marketing or sell it to third parties for profit.
- Delivering personalized meditation guidance based on your family's needs and experience level
- Sending invitations to webinars and workshops scheduled 6-12 months in advance
- Providing customer support and responding to your questions about our programs
- Processing enrollments and managing your participation in courses
- Analyzing website usage patterns to improve content accessibility and user experience
- Ensuring platform security and preventing fraudulent activities
Legal Basis for Processing (India)
Under India's Digital Personal Data Protection Act 2023, we process your data based on your explicit consent for marketing communications, contractual necessity for service delivery, and legitimate interests for platform improvement and security.
Information Sharing and Disclosure
We share your information only when necessary to provide our services or comply with legal requirements. Our approach prioritizes your privacy while ensuring we can deliver quality meditation education.
Service Providers
We work with carefully selected partners who help us operate the platform. These include email service providers for webinar communications, payment processors for course enrollments, and cloud hosting services for secure data storage. All partners sign agreements requiring them to protect your information according to our standards.
Legal Requirements
We may disclose your information if required by Indian law, court orders, or government requests. This includes compliance with tax obligations, regulatory inquiries, or law enforcement investigations. We'll notify you of such disclosures unless legally prohibited.
Business Transfers
If Dromalux undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice through email and website announcements before any such transfer, giving you options regarding your data.
Your Rights and Choices
You have significant control over your personal information. These rights help you manage your privacy according to your comfort level and changing needs.
- Access: Request copies of the personal information we hold about you
- Correction: Update or correct inaccurate information in your profile
- Erasure: Request deletion of your personal data, subject to legal retention requirements
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information while disputes are resolved
- Withdrawal: Revoke consent for marketing communications at any time
To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may request identity verification to protect your privacy. Some requests might take longer if they're complex or numerous.
Data Security and Protection
We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with careful operational procedures.
Technical Safeguards
All data transmission occurs over encrypted connections using TLS 1.3 protocols. Our servers use advanced encryption for data storage, and access requires multi-factor authentication. We regularly update security software and conduct vulnerability assessments.
Access Controls
Only authorized team members can access personal information, and only when necessary for their specific roles. We maintain detailed access logs and conduct regular reviews of user permissions. Staff undergo privacy training annually.
Data Breach Notification
In the unlikely event of a data breach affecting your information, we'll notify you within 72 hours via email and post updates on our website. We'll also report significant breaches to the Indian Data Protection Board as required by law.
International Data Transfers
While we primarily store data within India, some service providers may process information in other countries. We ensure appropriate safeguards are in place for any international transfers, including contractual protections and adequacy decisions where available.
Our cloud infrastructure providers maintain facilities in multiple regions for reliability and performance. Data may be replicated across these locations for backup purposes, but always with equivalent security measures and legal protections.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather insights about platform usage. Most are essential for basic functionality, while others help us personalize content and analyze traffic patterns.
Types of Cookies We Use
- Essential cookies for login sessions and security features
- Analytics cookies to understand how visitors interact with our content
- Preference cookies to remember your settings and customizations
- Marketing cookies to track the effectiveness of our educational outreach
You can control cookies through your browser settings, though disabling certain types may affect functionality. We provide a cookie consent banner for non-essential cookies, and you can update your preferences anytime.
Children's Privacy
Our family meditation programs often involve children, but we don't knowingly collect personal information from individuals under 18 without parental consent. Parents or guardians register on behalf of their families and maintain control over their children's participation.
If we discover we've inadvertently collected information from a minor without appropriate consent, we'll delete it promptly. Parents can review, modify, or request deletion of information related to their children by contacting our support team.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our practices or applicable laws. Material changes will be communicated through email notifications and prominent website notices at least 30 days before they take effect.
Minor updates, such as contact information changes or clarifications to existing practices, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, reach out to us:
Email: [email protected]
Address: 8/1753 HANUMAN CHAR RASTA
Gopipura Main Rd, Surat, Gujarat 395001, India
Phone: +91 84132 34333
We typically respond to privacy inquiries within 2-3 business days and complete data requests within 30 days.